Information - and communication technology (ICT) are now essential components of an HR organisation
ICT solutions provide critical support towards increasing the quality of the HR services. This applies to the basic HR activities as well as the personnel – and payroll administration and specialist services such as recruitment or employee development.
The primary focus of HR is providing HR-specific services and as a business partner of the line management, having comprehensive knowledge of the core activities of the organisation. The selection of the appropriate technology to support the HR services requires a particular expertise.
Our Solution: HR Applications selected with a structured approach
An organisation’s own ICT department can provide support in selecting the solution but sometimes it lacks detailed knowledge of HR.
NorthgateArinso combines the HR- and ICT knowledge with primary focus on the optimisation of HR services, in a structured approach and that makes us unique in the market. A structured approach enables an objective and underpinned selection of the ICT solution.
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Requirements development
Creating the requirements- and wish list on the best practice processes and reviewing the system requirements and demands from a technical perspective.
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Vendor review
The vendor selection process, using input through a scoring instrument that helps the organisation to conduct a structured analysis of the information provided by the vendors.
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Presentation
Guidance in organising demos, reference visits and determining the design of the concept solution.
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Selection
Providing support in creating an action plan for the implementation plan, reviewing the offer and guiding through contract negotiations
Our Approach: Excellence in Execution
NorthgateArinso has developed an approach, which enables an objective selection of an ICT solution.
The wishes and requirements regarding the potential ICT solution are specified in the ‘requirements phase’. This helps to make an appropriate selection and serves as the preparation for the implementation of the solution.
The vendor selection is conducted in the ‘review phase’. It is essential to make an informed selection of the most qualified vendors.
It is critical to evaluate the vendors on equal base in the ‘presentation phase’. It is important to guide this appropriately.
In order to make a final selection and to reach the contract, it is essential to have an overview of the action plan for the implementation. This is determined in the selection phase.
The selection of an ICT solution can have major financial impact. There is a risk to the reputation of HR in the organisation. The bigger the user group base, the bigger the risk, e.g. the ‘Employee Self-Service’ solution, where all employees use the selected ICT solution.
